Last updated: 14th July 2026
This privacy policy explains how Davies Implements Limited (“we”, “us”, “our”) collects, uses and protects your personal information when you use this website or visit our premises, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
Who we are
Davies Implements Limited
Blaenteg, Trevaughan, Carmarthen SA31 3QN
Telephone: 01267 237726
Email: sales@daviesimplements.co.uk
Our Data Protection Lead is Sharon Davies, Director. If you have any questions about this policy or how we handle your personal data, please contact us using the details above.
What information we collect
We may collect the following personal information:
- Enquiry form data**: name, email address and telephone number, when you submit a product enquiry through our website.
- CCTV footage**: images captured by CCTV operating at our premises, for security purposes.
Correspondence**: information you provide if you contact us by phone, email or in person, such as when discussing a purchase, hire or service enquiry.
We do not currently operate a customer loyalty scheme or marketing mailing list, and we do not use your information for direct marketing unless you have separately agreed to this.
How we use your information
We use your personal information to:
– Respond to enquiries you submit about our products and services.
– Process sales, hire agreements or servicing you request from us.
– Maintain the security of our premises, staff, customers and stock through CCTV.
– Keep internal business records.
Our legal basis for processing
Enquiries and correspondence**: processed on the basis of our legitimate interest in responding to enquiries and providing customer service, or to take steps towards entering into a contract with you.
CCTV: processed on the basis of our legitimate interest in protecting our premises, staff, customers and property.
Where we are required to collect or use personal data to comply with a legal obligation, we will do so on that basis.
Sharing your information
We do not sell, rent or trade your personal information. We will only share your information with third parties where necessary, for example
- With manufacturers or suppliers where needed to fulfil a product enquiry, order, warranty or service request.
- With our IT or website service providers who help us operate this website and hold data securely on our behalf.
- Where we are required to do so by law.
Where your data is held
Your personal data is held within the UK. We do not currently transfer personal data outside the UK. If this changes, we will ensure an appropriate legal safeguard is in place beforehand.
How long we keep your information
We keep personal information only for as long as necessary for the purposes it was collected, including to meet legal, accounting or reporting requirements. CCTV footage is retained for a limited period and then automatically deleted, unless needed for a specific investigation.
Cookies
Our website may use cookies to help it function and to understand how visitors use the site. You can control or delete cookies through your browser settings.
Your rights
Under UK data protection law, you have the right to:
- Be informed about how your personal data is used.
- Access the personal data we hold about you.
- Have inaccurate personal data corrected.
- Request deletion of your personal data, in certain circumstances.
- Restrict or object to how we use your personal data, in certain circumstances
- Receive a copy of your personal data in a portable format, in certain circumstances.
To exercise any of these rights, please contact us using the details above. We will respond within one month, as required by law. There is no charge for making a request in most circumstances
How to complain
If you are unhappy with how we have handled your personal data, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
